OUR STORE POLICIES
Transparency and Care
In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!
SHIPPING POLICY
What You Need to Know
Once your order has been shipped, we will send you an e-mail to notify you that your product has left our facility. From this point, your product is only 7-21 days from arriving at your home or office. Please save this e-mail (shipping receipt) because in the unlikely event that your order has not arrived within 3 weeks, you can reply to the e-mail and our Customer Service Department will immediately rectify the situation.
RETURNS
The Small Print
Cancellation Policy
Your order is shipped within a few days once you have paid for it. Once your order has been shipped we will be unable to cancel your order anymore.
WARRANTY INFORMATION
Our Policy
Our hassle-free return policy
provides the assurance you deserve in your online purchase by offering a refund on the products. The refunded amount will include the purchase price of the items; it will not include the shipment costs.
Your complete satisfaction with our product is guaranteed.
OUR PRIVACY POLICY
All About Information Security
One of our main priorities is to protect the privacy and to assure the safety of the personal and financial information of our clients and website visitors. You will get a discreet package so nobody will know about your order except you. Besides, we do not indicate the cost of your order on the package - it is sent as a gift. You do not need to pay customs fees.
We implement a variety of security measures to maintain the safety of your information. The checkout process uses industry-standard SSL encryption that ensures the privacy and security of all your information. Moreover your confidential information and privacy is under reliable protection. Products won't appear on your credit card statement or other system statements.